TossLess

Support

Need help with TossLess? Email tosslesssupport@enginebuilderllc.com with the subject “TossLess support.”

What to include

• A short description of what you expected and what happened.
• Your TossLess app version and iOS version.
• Any short error ID shown by the app.
• Whether the problem concerns sign-in, inventory, an AI feature, or a subscription.

Do not email your password, authentication code, payment-card information, API key, full receipt, household inventory, photo, or voice recording. We will never ask for your password.

Subscriptions and billing

Use Restore Purchases on the TossLess Plan screen if an active purchase is not recognized. Use Manage subscription with Apple to view, change, or cancel an Apple subscription. Deleting a TossLess account does not cancel an Apple subscription.

Apple processes App Store charges and refund requests. You can review purchases or request help at reportaproblem.apple.com.

Account deletion and privacy

You can permanently delete the household account from TossLess after signing in again with the account password. For a privacy request or a deletion problem, email tosslesssupport@enginebuilderllc.com. Read the TossLess Privacy Policy for details.

Food and allergy safety

TossLess cannot determine whether food is spoiled, contaminated, correctly labeled, free from allergens, or cooked safely. AI-generated recipes and freshness estimates can be incomplete or wrong. Always inspect food, read product labels, avoid allergen cross-contact, and verify safe handling and cooking temperatures yourself.

For general United States food-safety guidance, see the USDA’s Food Safety Basics and Safe Minimum Internal Temperature Chart. For allergen information, see the FDA’s Food Allergies guidance.

If you think you are experiencing a serious allergic reaction or foodborne illness, seek appropriate medical or emergency help. TossLess support cannot provide medical advice.